Wheels Administrative Services handles fleet office activities on your behalf, reducing your administration burden and freeing up time to spend on strategic matters.
Driver Services Center
When your corporate fleet drivers have problems or questions about their company vehicles, our Driver Services Center gets them the right answers – thoroughly, courteously, and efficiently.
Using a dedicated toll-free number, drivers have all their fleet needs handled with one point of contact
Cross-trained experts are certified on our products and services before taking any calls
Unlike typical call centers, our associates are measured on how well they meet the needs of the driver, not the length of the call
Corporate fleet drivers need information to stay productive and to keep up with changes in your fleet program. Wheels can automate sending these messages, customizing both the content and what events trigger them, based on your needs.
Tailored based on your policy – text, settings, even the ‘From’ name
Quick view to see when a driver was reached and for what reason; who replied; even returned emails